We take great pride in the quality of our products and the accuracy of our sizing chart.
We are certain you will love your So Chic purchases. In the unlikely event you have an issue with your order, please email us at firstname.lastname@example.org within 48 hours of receiving your order. We will endeavour to make it right.
We will provide an exchange or store credit for full-priced items only when all of the following criteria are met:
- Item is in its original packaging with all tags and labels still intact
- Item has not been worn, washed or damaged
- We are notified within 48 hours upon your receipt of the item
- Item is sent back to us within 7 days from the date of receipt
- Item is received by us within 10 days from the date of receipt
NOTE: Please note that sales items are NOT eligible for return or exchange.
We offer exchange or store credit on full-priced merchandise only.
Return shipping costs are the responsibility of the customer.
For sanitary reasons, we are unable to accept returns on personal items such as lingerie, hosiery, bodysuits and swimwear.
If you have received an incorrect or faulty item, we sincerely apologize. Please contact us at email@example.com and we will resolve the matter for you immediately.
If you have any questions or comments, please contact us at firstname.lastname@example.org for assistance.